pjk0 Privacy Policy
Find the complete details here on how your personal information is collected, used, and kept secure on the pjk0 platform.
Introduction and Scope
This privacy policy is a legal document of pjk0. It explains what kind of personal information we collect, why we collect it, how we use it, and how we keep it secure when you use pjk0's website, applications, or any other services.
This policy applies to all users residing in Bangladesh. By using the pjk0 platform, you are considered to have accepted all the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
What Information We Collect
pjk0 collects only the information necessary for providing services, ensuring security, and meeting legal obligations.
Registration and Account Information
When you create an account on pjk0, we collect the following information:
- Full name and date of birth (for age verification — for those aged 21 or older only)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Residential address
- Username and password (stored in encrypted form)
Financial Information
To process transactions and prevent money laundering, we collect:
- bKash, Nagad, Rocket, or bank account details
- Deposit and withdrawal history
- Transaction amounts and dates
Technical and Browsing Information
Information automatically collected while you use the platform:
- IP address and device ID
- Browser type and operating system
- Website access time and session information
- Information collected through cookies and similar tracking technologies
Communication Information
When you contact us via live chat or email, we may retain a record of that conversation. This is used for service quality improvement and dispute resolution.
Purpose of Information Use
pjk0 uses the collected information only for the legitimate purposes below. Your information is never sold to third parties.
Account Management and Security
Information is used for your account registration, login verification, identity confirmation, and preventing unauthorized access to your account.
Financial Transaction Processing
Your financial information is used to correctly manage all financial activities including deposits, withdrawals, and bonus payments.
Compliance with Legal Obligations
Information is used to comply with anti-money laundering regulations, age verification, and applicable legal requirements.
Service Improvement and Personalization
Information is analyzed to improve your experience, display relevant offers and promotions, and enhance the platform's functionality.
Customer Support
Our 24/7 Bengali live chat support team uses your account information to resolve your issues and answer your questions.
Notifications and Communication
To inform you by email or SMS of important account updates, security alerts, and applicable promotional information.
Sharing Information with Third Parties
When We Share Information
pjk0 does not sell or rent your personal information. However, information may be shared in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, and banking partners — only information necessary for processing transactions.
- Technology Service Providers: Providers of server hosting, cybersecurity, and analytics services — under strict confidentiality agreements.
- Law Enforcement Agencies: Required information in response to valid legal directives or court orders.
- Responsible Gaming Organizations: When necessary for your protection, with your consent.
Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. pjk0 uses cookies for the following purposes:
- Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
- Functionality Cookies: To remember your preferences and language settings.
- Analytics Cookies: To monitor and improve platform usage (not personally identifiable).
Cookie Controls
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some important features of pjk0 to not work properly.
Data Retention and Security
How Long Data Is Kept
pjk0 retains your information only for as long as it is needed. All information is retained while your account is active. Even after an account is closed, financial records may be kept for a specified period as required by law.
Security Measures
The methods pjk0 follows to keep your information secure:
- SSL/TLS encryption — all data transfers are secured
- Passwords stored with bcrypt hashing
- Regular security audits and vulnerability testing
- Limited access policy — only authorized staff can view information
- Firewall and intrusion detection systems at the data center
- Two-Factor Authentication support
Your Rights and Choices
pjk0 believes you should have control over your own information. Your rights are described in detail below.
Right to Access Information
You may request to view what information is stored in your account. We will provide the information within 30 business days.
Right to Correct Information
If there is any error in your information, you may request a correction. This can be done through account settings or via support.
Right to Delete Information
You may request to close your account. Some information may need to be retained for a specified period due to legal obligations.
Marketing Opt-Out
To stop promotional emails or SMS, make a request through account settings or by emailing [email protected].
Age Verification and Responsible Gaming
Protection of Minors
pjk0 is for those aged 21 or older only. We verify age during the registration process and do not intentionally collect information from minors. If a user is suspected to be under 21, we temporarily suspend their account and carry out verification.
Gaming Behavior Analysis
To ensure responsible gaming, pjk0 may monitor your gaming history and financial transaction patterns. If signs of problematic gaming behavior are observed in any user, we will offer that person assistance. For more details, see our Responsible Gaming page.
Policy Changes
How We Will Communicate Changes
This privacy policy may change from time to time. For significant changes, we will:
- Publish a notice on the website's main page
- Send a summary of changes to the registered email
- Update the date at the top of the page
If you continue using pjk0 after an update, you are considered to have accepted the revised policy. If you do not agree, you may request to close your account.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us.
[email protected]
24/7 in Bengali — click the chat button directly on the site
We generally aim to respond within 24-48 hours. Privacy-related requests are completed within 30 business days.
For more information, see our other legal pages: Terms and Conditions, Responsible Gaming, FAQ.